Collector Pledge
Many of our agencies have their customer service representatives sign the following pledge. Contrary to many news reports and television stories, our members strive to train their employees to work with the consumer to find an equitable solution to their financial difficulties.
ACA provides help and support to individuals who would like more information to maintaining a budget and working their way out of difficult financial situations. If you would like more information, please email rmedlin@ilcollectorsassoc.org or simply go to the "contact us" tab.
I believe every person has worth as an individual.
I believe ever person should be treated with dignity and respect.
I will make it my responsibility to help consumers find ways to pay their just debts.
I will be professional and ethical.
I will commit to honoring this pledge.